Located in Melbourne, with travel to the Newborough Head Office required once per fortnight (additional travel will be required during the initial induction period)

What you’ll be all in on 

As Head of Delivery, you will lead the evolution from traditional project-based delivery to a modern, product-led and engineering-centric operating model. You will drive a culture of continuous improvement, embedding contemporary delivery practices that enable faster, safer and more valuable outcomes for our members, teams and the broader business. 

This role requires a strong foundation in engineering, with a focus on integrating delivery, development, security, and operations into cohesive, high-performing teams accountable for outcomes across the entire technology lifecycle- from design and build through to ongoing support and optimisation. 

In this role you will: 

• Lead enterprise-wide technology delivery, engineering practices, and operating model transformation to support product and value-driven outcomes. 

• Foster aligned, outcome-focused ways of working by organising around customer and business value, with clear ownership and measurable delivery performance. 

• Embed modern engineering disciplines and standards across the full lifecycle, ensuring seamless flow from development through to deployment, support, and continuous improvement. 

• Enable tightly integrated, cross-functional teams that bring together delivery, engineering, security, and operational capabilities to deliver resilient, high-quality solutions. 

• Champion automation, security, and quality practices early in the delivery lifecycle to improve efficiency, reduce risk, and accelerate delivery. 

• Lead the responsible adoption of AI-enabled delivery and engineering capabilities to enhance productivity, insight and decision-making across teams. 

• Build strong partnerships with executive stakeholders to ensure alignment between technology delivery and strategic business objectives. 

• Develop high-performing internal capability, reducing reliance on external vendors and creating sustainable, scalable delivery models. 

For a copy of the position description click here

What you’ll bring 

• Demonstrated experience leading enterprise-scale technology delivery, engineering functions, and organisational transformation within complex environments. 

• Experience advancing the use of AI to enhance delivery, engineering productivity, and business outcomes. 

• Strong leadership capability with the ability to influence, engage, and align senior stakeholders. 

• Track record of operating in highly regulated industries such as health, insurance, or financial services. 

• Experience embedding automated, quality-first and secure engineering practices into delivery at scale. 

• Proven ability to establish and scale cross-functional teams accountable for end-to-end outcomes across the lifecycle of technology products and platforms. 

• Strong background in modern engineering practices, with deep understanding of integrated delivery approaches spanning development, security, deployment, and ongoing operations. 

What will set you apart 

• Experience building and scaling high-performing engineering teams through growth, transformation or acquisition.  

• Exposure to major integration, acquisition or technology modernisation program 

• Experience reducing vendor dependency and building internal technology capability.  

• Strong knowledge of cloud-native platforms, distributed systems, API-first and event-driven architectures.  

About Latrobe Health Services  

Latrobe Health Services isn’t just an award-winning not-for-profit health fund – we’re also all in on putting our members and communities first. We reinvest in initiatives that make a real difference, including our founding partnership with the Shane Warne Legacy to deliver free health checks across Australia. 

Our 110,000 members give us 89% satisfaction in the IPSOS Member Satisfaction Survey – not bad when the average is 79%. When our members, communities or our people need support, they’re backed by a team that goes all in on what matters most.   

Why you’ll love being all in with us  

At Latrobe Health, we are committed to creating an environment where diversity is celebrated, equity is achieved and inclusion and belonging are prioritised and celebrated. 

You are empowered to take control of your learning experiences and career development. You will be supported by leaders who actively participate in programs that give them the skills to support your growth and wellbeing. You are also provided with access to tools and information that promote personal wellbeing, connecting with others and staying safe – wherever you work. 

We offer 

• Personalised induction program and detailed in person training to get to know Latrobe Health 

• Hybrid working - 50/50 split of working from home and in office days following successful completion of your probation 

• Unlimited access to our health and wellbeing partner, Sonder for you and your family 

• 47% discount on private health insurance 

• Paid parental leave (after 12 months employment) 

• Access to leaders who are committed to growing and developing our people 

Join us and be a part of a team that is all in. 

If you have questions about the role please contact the People & Culture team at hireme@lhs.com.au 

Candidates will be required to undergo a national police check and have working rights in Australia.